🔒 Privacy Policy

1. Introduction

Welcome to Peak Test Series. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online test preparation platform.

By accessing or using Peak Test Series, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Full Name
• Email Address
• Grade/Class Level
• Educational Board (ISC/CBSE/ICSE)
• Residential Address
• Password (encrypted)

2.2 Academic Information

• Test scores and performance data
• Submitted answer sheets
• Progress reports and analytics
• Subject preferences and selections

2.3 Payment Information

Payment transactions are processed through Razorpay, a secure third-party payment gateway. We do not store your complete credit card or banking information on our servers.

2.4 Technical Information

• IP address and browser type
• Device information
• Usage data and activity logs
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To provide access to test series and study materials
• To process payments and subscriptions
• To evaluate your test performance and provide feedback
• To send important updates, notifications, and announcements
• To improve our services and user experience
• To prevent fraud and ensure platform security
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure database storage with Supabase
• Password encryption using strong hashing algorithms
• Regular security audits and updates
• Restricted access to personal data
• PDF watermarking to prevent unauthorized distribution

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

• Payment processors (Razorpay) for transaction processing
• Cloud storage providers (Supabase) for data hosting
• Email service providers for sending notifications

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from promotional emails
• Data Portability: Receive your data in a structured format

To exercise these rights, contact us at tech@peakpotentia.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us:

• Remember your login session
• Store your preferences
• Analyze platform usage and performance
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit some features of our platform.

8. Children's Privacy

Our services are designed for students in grades 10-12 (typically ages 15-18). We comply with applicable laws regarding the collection and use of information from minors. Parents and guardians have the right to review and request deletion of their child's information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active accounts: Data retained while account is active
• Inactive accounts: Data may be deleted after 2 years of inactivity
• Test records: Retained for academic and improvement purposes
• Payment records: Retained as required by law (typically 7 years)

10. Third-Party Links

Our platform may contain links to third-party websites or services (e.g., social media, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.

11. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to the transfer of your information to India and other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our platform

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Your Consent

By using Peak Test Series, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.